Additional Information
Use your PNR No for all communication with Kailash Shantinath Travels Agency.
Your PNR No. serves as confirmation of ticket status.
Carry a print out of this e-ticket and Present it to the bus counter at time of check in.
Carry photo identification, you will need it as proof of identity while checking in.
By use of online booking facility on this site, customer grants his consent to site to allow contact him/her by SMS, email or phone. Customer’s contact details are not shared with anyone as per privacy policy.
Boarding of Passengers
Passengers shall report at the boarding point at least 15 minutes prior to the scheduled departure time.
Passengers who do not report on time will be termed as NO-SHOW passenger and will be denied boarding and
Not entitled for any refund of the ticket amount anyhow.
Kailash Shantinath Travels Agency reserves the right to deny boarding to passengers who are under the
influence of alcohol or owing to any misconduct of behaviour/critically ill/stretcher borne which may not be
deemed safe for travel by Kailash Shantinath Travels Agency.
Photo Identification
Passenger shall present valid e-Ticket along with a valid photo identity card of at
least one of the passengers of the group issued by one the government authority otherwise
they will be denied boarding and not entitled for refund.
Baggage
Passengers should not carry any goods like weapons, inflammables, firearms, ammunition, drugs, liquor, smuggled goods etc and any other articles that are prohibited under law. Maximum baggage allowed per passenger is 15 Kg, Excess baggage will be charged as per Kailash Shantinath Travels Agency rules. Kailash Shantinath Travels Agency shall not take responsibility in the event of loss or damage to the passenger luggage. Kailash Shantinath Travels Agency reserves the right to disallow any excess baggage carried by the passengers.
Kailash Shantinath Travels Agency highly recommends that you remove all valuables (cameras, jewellery, money, electronics, perishables, etc) and medication from your luggage. In case, the passenger decides to carry any valuables against the above advice they will do this at their own risk and shall not hold Kailash Shantinath Travels Agency responsible for any pilferage/ damage etc. to such valuables. Kailash Shantinath Travels Agency assumes no liability for wear and tear to luggage any guest with medical condition or history will
travel at his / her own risk and consequences.
Delay of Service
Kailash Shantinath Travels Agency may delay a bus without any prior notice in case of circumstances beyond its control. In such circumstances Kailash Shantinath Travels Agency delays a bus more than 2 hours. Kailash Shantinath Travels Agency may reschedule the journey on the next Kailash Shantinath Travels Agency service in the same sector subject to availability without any extra charge based on the passenger's conveyance or enable the full refund of the ticket as paid by the passengers. The passenger will have to cancel or reschedule the ticket before the departure of the delayed service else the ticket will become a NO-SHOW and will not be entitled to any refund or reschedule. Kailash Shantinath Travels Agency is not responsible for the delays caused en route due to unavoidable circumstances like traffic jams etc.
Cancellation Policy
| Cancellation Cut off Time | Cancellation Return Amount |
|---|
| 1 Minutes To 12 Hours | 0% |
| 12 Hours To 24 Hours | 30% |
| 24 Hours To 72 Hours | 50% |
| More than 72 Hours | 70% |
- Partial Cancellation Is Not Possible.
- Ticket Cancellation Can Be Before 1 Minutes of Journey From Pickup Time.
- It Is Rights Of Kailash Shantinath Travels Agency To Change Cancellation Policy Any Time Without Prior To Notice
- Bookings From This Site Will Be Eligible For Cancellation Through Cancellation Form On This Site Only. No Cancellation Request Will Be Entertained By Any Branch Or Agent Office.
|
No further arguments will be taken into consideration.
Kailash Shantinath Travels Agency may cancel a service without any prior notice in case of circumstances beyond its control.
In such circumstances Kailash Shantinath Travels Agency shall either reschedule the journey for travel on the next
Kailash Shantinath Travels Agency service in the same sector, Subject to availability without any extra charge based on the passenger's conveyance
or enable a full refund of the ticket as paid by the passenger and shall be under no further liability to the passenger.
Breakdowns
In case of any breakdowns in route, Kailash Shantinath Travels Agency will refund the amount on a prorate basis at the Kailash Shantinath Travels Agency booking counters situated at the origin or destination of the journey. Kailash Shantinath Travels Agency will not make any alternate arrangements of travel for breakdowns en route. Kailash Shantinath Travels Agency is not responsible for any breakdowns of audio, video and air conditioning equipment en route or in the middle of the journey.
Pets
Kailash Shantinath Travels Agency does not allow any pets on board its service.
Contact Information
Kailash Shantinath Travels Agency Helpline (08:00 AM To 11:00 PM): 02813505336
Kailash Shantinath Travels Agency Customer Support Email (Response Time 3 Working Days): satyamkharol1985@gmail.com